EasyUp

1. Bottom of shade does not hang evenly?
2. Noisy operation?
3. Frayed Cord loop?

Cordless Cellular Shades

1. Creeping or sagging?
2. Cord controls too long?
3. Will not lift?
4. Duette® And Applause® Cordlock Shades?

Vertical Blinds

• Vane out of alignment?
• What can I use to cover my patio door?

Roller Shades

1. Shade will not roll up all the way/Difficult to operate?

Blind slats will not lower?

When packaged for shipment, the slats of the blind are fully raised. When you first attempt to lower the slats the cord lock may not release, preventing the slats from lowering. First, mount the blind in the window. Then hold the lift cords level with the head rail and gently pull. This should release the cord lock. If this does not solve the problem, take the blind out of the window. Locate the cord lock mechanism in the head rail (the lift cords run through this). You will see a pin. Using a flat head (be careful to avoid contact with the cording) screwdriver, turn the screwdriver perpendicular to the head rail. Push the pin to disengage the cords. NOTE: As soon as you release the pin, the slats will lower.

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Replacing Slats?

If the cords are not broken, you do not have to remove the blind. Begin by removing the ladder cap from the under side of the bottom rail. Now that the ends of the cords are exposed within the bottom rail, pull them out slightly. Cut the old cord above the knot and weld the ends of the old and new cord together using a lighter or match. Roll the joined cords between your fingers to create a smooth weld. From the cord lock side, gently pull the tassel toward the left and this will pull the new cording through the same path. When the cording gets to the desired length for the controls to be, tie a knot in the ends by the bottom rail and cut off the excess. Replace the tassel and repeat process for additional cords.

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Tilt problems for horizontal blind?

Confirm that the tilt rod goes through the tilter mechanism and has not slid out of place. The tilt rod should not be impeded from turning by the end stiffeners. The tilt rod should be approximately 1-1/2" less than the head rail size. Make sure that the tilt rod is not bent. Confirm that the tilter mechanism is completely set into the head rail of the blinds. Make sure that the tape roll/drum is properly set into the tape roll support/cradle. The tape roll/drum must be centered in the tape roll support/cradle in order to turn freely. Placement of tape roll supports and tilter should allow the tilt rod to turn without tension. The tilt rod should not bend in order to insert into the tilter gear or to run through the tape roll supports. Attempt to spray the head rail components (including the tilter & tape rolls/drums) with a silicon spray. This may remedy abnormal stiffness and squeaking. If all of the above methods fail or when it is obvious that the gear in the tilter has worn out or is defective, replacing the tilter may be necessary.

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Restringing a blind?

If the cords are not broken, you do not have to remove the blind. Begin by removing the ladder cap from the under side of the bottom rail. Now that the ends of the cords are exposed within the bottom rail, pull them out slightly. Cut the old cord above the knot and weld the ends of the old and new cord together using a lighter or match. Roll the joined cords between your fingers to create a smooth weld. From the cord lock side, gently pull the tassel toward the left and this will pull the new cording through the same path. When the cording gets to the desired length for the controls to be, tie a knot in the ends by the bottom rail and cut off the excess. Replace the tassel and repeat process for additional cords.

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Shortening blind?

Remove the bottom rail plugs to release the string ladders and reveal the knotted lift cord. Undo the knot and pull up lift cord enough to release the slats you need to remove. Remove the bottom rail and slats necessary to shorten the blind. Determine the desired length and insert the bottom rail into the last ladder rung. Cut the string ladder above the rung that hangs below the bottom rail. You should have enough ladder hanging to be able to insert these strings into the route holes on the bottom of the bottom rail. Insert the lift cord through the bottom rail hole and tie a knot. Make sure that the lift cords are even and that the bottom rail hangs straight. Adjust to the desired length by lowering or raising the knot in the lift cord. You may also insert more or less of the ladders in the bottom rail route. Do not try to adjust the length by pulling on the lift cord. Replace the bottom rail plugs. Use a rubber mallet or hammer to keep from marking the plugs.

CORD LOCK OPERATION

To raise or lock shade: Pull the cord down and inward, towards the center of the shade. Stay as close to the shade as is convenient. To raise or lock Middle or Bottom Rail of the shade: Pull the cord down and inward to the center of the shade. PLEASE NOTE: When raising the Middle Rail all the way up to the Head Rail, the Bottom Rail should be raised a couple of inches. This prevents pinching the Equalizer between the rails. To lower or release Middle or Bottom Rail of the shade: Pull the cord directly downward in the vertical position.