ordering and return policy
No returns on special ordered or cut yardage items.
Return Policy: If the part that you
ordered is not the correct part and does not fit, for any reason, or is
defective, you can exchange it within 30 days of order date. Provided that it is
not damaged by you. We will credit everything except the s & h charges toward
the new order. Items returned for refund must be returned within 30 days
Cancelled orders may be subject to processing fees a
10% restocking charge will apply. No items can be returned or exchanged after 30
days. No returns on special ordered or cut yardage items.
| All products that were
not cut to size such as cord, string, ladder tapes, etc can be returned
within thirty days of purchase. |
Cancellations or Modifications
If you need to change a part order, please contact customer service as soon
as possible. If your parts have not been shipped, we will be glad to alter the
order. If the parts have been shipped, you will need to follow exchange
procedures. Changes and cancellations can only be made prior to shipping. Parts orders
usually ship within one to two business days. Please contact us for order status
to make any adjustments
Damaged or Defective Merchandise
Upon receipt of your order immediately open and inspect for freight damage.
If any parts found to be damaged or defective please notify us immediately via
e-mail in order to expedite your re-order.
We ask that returned products be in like-new condition with original
packaging and materials We stand behind every product we sell. If you're not
absolutely pleased with your purchase — for any reason — we'll be happy to make
an exchange or refund (a 20% restocking charge will
apply) the purchase price. Simply
return the item to us within 30 days via insured parcel post or UPS.
Insure the package for your protection and return to:
- Blind Repair Shop
- Attention: Return Center
- 1704 E 29th St.
- Vancouver, WA
- 98663
Internet only
Online Ordering with PayPal:
DO
NOT GO TO THE PAYPAL WEBSITE FOR PAYMENT. Our site is fully integrated with
PayPal so ordering is simple. Browse through the Parts and/or String page
and select the subcategory that is needed. Enter a quantity for the item
that you would like to purchase and click on the "Add to Cart" button. On
some items you may have to select a color or some other option.
Proceed to the "checkout area" you will be asked your billing and shipping
information. Then when you get to the payment page, choose PayPal as your
payment option, continue to the confirmation page and submit the order.
You will then be taken directly to the secure PayPal site where you can
complete the payment process. Payments through paypal are very safe as the
vendor never sees the buyer's card details. You do not need to join paypal
in order to use its payment facilities.
Why use PayPal?
- Use your credit card online without exposing your card number to
merchants.
- Speed through checkout. No need to enter your card number or address.
Don't have a PayPal account?
Use your credit card or bank account.
Parts Availability and Pricing
Blind Repair Shop. offers the lowest prices possible, we do this by keeping our
overhead low therefore passing on the savings to you, to maintain a low overhead
we are unable to stock large quantity's of most merchandise. We do offer bulk
lot discounts on certain parts, contact us for availability and pricing prior to
purchasing.
Color Accuracy Policy
Although we do our best to make sure that the colors printed on our web
site are accurate, actual colors will vary. In addition, subtle color
differences and textures may not be fully appreciated on some systems due to
differences in monitors and/or display cards
Coupons
Coupon must be used at time of checkout and no discount will be given on
phone orders, previous orders or orders that have already been processed.
Coupon code must be entered by customer as instructed at bottom of Shopping
Cart. Can not be combined with any other offer or wholesale discount.
|